Professional Development – Customer Centricity and the World of VET

11/10/2017 – 11/10/2017

46 Llewellyn St, Merewether NSW 2291

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Presented by Christina Gerikateys – Ideation at Work

Did you realize that every action you take as a trainer/assessor influences your students’ experiences either positively or negatively?  Could you really say that your students play a pivotal role in the decisions you make about how you will deliver your training and assessment?

Discover what it truly means to be customer centric in the VET industry at a brand-new workshop that will help you to play your part in providing a great customer experience.

This session has been cancelled due to low registrations.